What services does Bionix Cargo Logistics offer?

We offer a range of services including express air freight, standard ground shipping, sea freight, overnight and same-day delivery, international courier services, freight forwarding, white-glove delivery, and temperature-controlled shipping.

How do I get a shipping quote?

You can get a shipping quote by filling out our online form with details of your shipment or by contacting our customer support team directly.

What are the shipping options available?

We offer various shipping options including express, standard, economy, and specialized services like temperature-controlled and white-glove delivery.

How can I track my shipment?

You can track your shipment using the tracking number provided at the time of booking through our online tracking portal.

What items are prohibited from shipping?

Prohibited items include hazardous materials, illegal substances, firearms, explosives, and perishable goods without proper packaging and documentation.

How do I prepare my items for shipping?

Properly package your items using sturdy materials, secure them with tape, and label them clearly with the recipient’s address and contact information.

Can I ship internationally?

Yes, we offer international shipping services to most countries around the world.

What documents are required for international shipping?

Required documents include a commercial invoice, packing list, bill of lading, and any necessary customs documentation specific to the destination country.

How long does shipping take?

Shipping times vary based on the service chosen and the destination. Express services are faster, while standard and economy options may take longer.

What is the cost of shipping?

Shipping costs depend on the weight, dimensions, destination, and type of service chosen. Contact us for a detailed quote.

How do I pay for my shipment?

We accept various payment methods including credit cards, bank transfers, and online payment gateways.

Can I change the delivery address after shipping?

Changing the delivery address after shipping is possible but may incur additional charges. Contact our customer support team for assistance.

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